Privacy Policy

1. Who We Are

Riesel Independent School District (“Riesel ISD,” “the District,” “we,” “our,” or “us”) operates this enrollment application to assist families submitting transfer and enrollment-related requests.

District mailing address:

For questions regarding privacy, records, or this application, please use the Help Center or call (254) 896-5000.

2. Intended Use

This platform is intended for use by a student’s parent, legal guardian, or another adult authorized to submit educational records or enrollment information on the student’s behalf.

3. Information We Collect

To process enrollment and transfer-related requests, the District may collect:

Parent or Guardian Information

• Name
• Mailing address
• Phone number
• Email address
• Electronic acknowledgments and consent statements

Student Information

• Student name
• Date of birth
• Requested grade level
• Current or previous school information
• Enrollment-related eligibility information

Uploaded Documents

You may upload documents supporting your application or request, including:

• Transcripts
• Attendance records
• Discipline records
• Residency documentation
• Special-program documentation
• Other supporting educational records

Uploaded documents are subject to security scanning and validation controls before being made available within the system.

Application and System Activity

The system may record operational and audit information, including:

• Submission timestamps
• Withdrawal activity
• Information-request responses
• Administrative review actions
• Security and access events

The District does not sell personal information or use information submitted through this application for advertising purposes.

Certain technical functions of the platform may rely on third-party service providers acting on the District’s behalf, including providers supporting mapping, address validation, email delivery, hosting, infrastructure, and security operations.

4. Why We Collect Information

The District uses collected information to:

• Evaluate enrollment or transfer eligibility
• Communicate with families regarding application status
• Process supporting documentation
• Maintain required educational and administrative records
• Protect the security and integrity of District systems
• Comply with applicable federal and Texas law, including the Family Educational Rights and Privacy Act (FERPA)

5. Records Retention

The District retains records in accordance with applicable law, District administrative requirements, operational needs, and the Texas Local Records Retention Schedule.

In general:

• Submitted applications and supporting records may become part of the student’s educational or administrative record.
• Certain compliance, audit, withdrawal, and decision records may be retained for extended periods as part of the District’s operational and legal obligations.
• Operational logs and security-related system records may be routinely purged according to District retention schedules.
• Temporary authentication tokens and expired sign-in sessions are routinely deleted after expiration.
• Non-essential operational email-delivery metadata may be retained temporarily for troubleshooting and system support purposes.
• Unsubmitted draft applications may be automatically removed after a period of inactivity.

Retention periods may change as legal requirements, operational practices, or District policies evolve.

6. Who Can Access Information

Access to information within the system is generally limited to authorized District personnel with a legitimate educational or administrative interest in the record.

Administrative access may vary depending on:

• Campus assignment
• Job role
• Operational responsibilities
• Technical support responsibilities
• Audit or compliance duties

The District maintains audit and security logging for sensitive or high-risk actions performed within the application.

The District does not disclose student education records except as permitted or required by applicable law, including FERPA and Texas law.

As a Texas public school district, certain records maintained by the District may also be subject to the Texas Public Information Act, Texas Government Code Chapter 552. Student education records protected by FERPA and other confidential information are handled in accordance with applicable exemptions and confidentiality requirements.

7. Your Rights

Subject to applicable law, parents and eligible students may have the right to:

• Inspect and review education records
• Request correction of inaccurate records
• Request information regarding record disclosures
• Withdraw consent for disclosures when consent is legally required
• Withdraw an active application when permitted within the application workflow
• File a FERPA-related complaint with the U.S. Department of Education

Requests regarding records or privacy may be submitted through the Help Center.

8. Security

The District uses administrative, technical, and physical safeguards designed to help protect information submitted through this platform.

Security measures may include:

• Encrypted connections (TLS)
• Access controls and role-based permissions
• Security logging and monitoring
• Malware scanning and file validation
• Time-limited authentication links
• District-managed hosting and infrastructure protections

The system does not rely on reusable passwords for parent sign-in.

No method of electronic storage or transmission is completely secure. While the District uses safeguards designed to protect information, the District cannot guarantee absolute security.

The application is free to use and does not process payment-card information.

9. Accessibility and Assistance

Parents or guardians needing language assistance, disability accommodations, or an alternative submission method may contact the District through the Help Center or by phone.

This application should not be used to report emergencies or urgent student-safety matters.

10. Updates to This Policy

The District may update this Privacy Policy as laws, operational requirements, or platform functionality evolve.

The “Last updated” date at the top of this page reflects the most recent revision date.

Material changes may be communicated to active applicants electronically.

For questions regarding this Privacy Policy, contact the District through the Help Center.